Beschwerdemanagement : Unzufriedene Kunden als Chance

Bibliographic Details
Main Author: Grötzebach, Claudia (Author)
Format: Book
Language:German
Published: Berlin : Cornelsen, 2010
Series:Pocket Business Training
Description
Physical Description:134 S. : Ill.
ISBN:978-3-589-23807-1
Classmark:BWL 422 Grö